Warranty Policy – Fluppy Bunny

Thank you for choosing Fluppy Bunny – Stuffed Animal Store. We are committed to providing you with high-quality products. This Warranty Policy outlines the coverage and terms associated with our products.

1. Warranty Coverage

Limited Warranty: All products purchased from Fluppy Bunny come with a limited warranty against defects in material and workmanship for a period of 30 days from the date of purchase.
This warranty covers manufacturing defects only. It does not cover damages caused by misuse, accidents, or normal wear and tear.

2. How to Make a Warranty Claim

To initiate a warranty claim, please follow these steps:

Contact Us: Email us at [email protected] with your order number and a description of the issue.
Provide Evidence: Include photos of the product that clearly show the defect.
Return Authorization: If your claim is approved, we will provide you with a return authorization number and instructions on how to return the item.

3. Exclusions

The following are not covered under this warranty:

Damage caused by improper use, neglect, or accidents.
Normal wear and tear, including fading or fraying of materials.
Products that have been altered or modified in any way.

4. Resolution of Warranty Claims

If a warranty claim is approved, we will either repair the product or provide a replacement at our discretion.
If a replacement is not available, we may issue a refund for the purchase price of the item.

5. Limitations

This warranty is exclusive and replaces any other warranties, express or implied. Fluppy Bunny is not liable for any incidental or consequential damages arising from the use of our products.